How to use
FAQ & Troubleshooting
- Q101
Cannot install Socialife app.
- Q102
Install or update Socialife for my Android devices.
- Q103
Install or update Socialife for my Sony VAIO.
- Q104
I want to check the version of installed Socialife.
- Q105
I want to check the supported devices and system requirements of the app.
- Q106
Can Socialife be used for free?
User registration and user account
- Q201
What is the difference between functions available in [Start now]/[Try it now] and [Sign in]?
- Q202
I want to replace my device (PC, smartphone or tablet) with a new one. Can I keep registered data of Socialife for the new device?
- Q203
How I can use Socialife across multiple devices (PC, smartphone and tablet)?
- Q204
I have accounts of Facebook, VKontakte and Sony Entertainment Network(SEN). Can I sign in to Socialife with any of them?
- Q205
I do not have any of Facebook, Sony Entertainment Network(SEN) and VKontakte account. How I can use Socialife?
- Q206
I want to sign in to Socialife with Sony Entertainment Network (SEN) account, however, I cannot find an option "Sign in with a Sony Entertainment Network account" in the app.
- Q207
I cannot sign in to Socialife with my Facebook account. It displays an error dialog "Cannot use this Facebook account."
- Q208
If I sign in to Socialife with Sony Entertainment Network (SEN) and try to associate my Facebook account, it fails with an error dialog "Cannot use this Facebook (VKontakte) account."
- Q209
Can I switch my "Sign-in ID" to another service account?
- Q210
I have been using Socialife with Sony Entertainment Network (SEN) account as my "Sign-in ID." However, my device is not compatible with signing in to Socialife with SEN account. How can I use Socialife with the device as keeping my settings and registration?
- Q211
I have been using Socialife from [Start now] or [Try it now] without user account. How I can proceed to user registration of Socialife from now?
Add and view news feeds
- Q301
How can I change the display order of the news feeds in "Headlines"?
- Q302
How can I remove subscribed news feed from "Headlines" (or "My Stream")?
- Q303
I have edited the order of the news feeds displayed in "Headlines" but it has been reset.
- Q304
No articles from the news feed are displayed but a message "No posts."
- Q305
The most recent posts from the news feeds are not shown.
- Q306
Is there any way to add news feeds or blogs, which is not shown within "Add feeds" or "Discovery" sections?
- Q307
I input news feed URL but an error message is displayed: "Cannot add this URL."
- Q308
I want to add news feeds in other language or those of other country.
Widgets
Feed notifications
- Q501
What is a "feed notification"?
- Q502
How can I set "feed notification"?
- Q503
Feed notification does not appear at the time I have set.
- Q504
I want to disable feed notification.
- Q505
Can I change the news feed which is to be notified by "feed notification"?
- Q506
Can I add two or more news feeds which are to be notified by "feed notification"?
- Q507
Can I set feed notification time twice or more a day?
- Q508
Will feed notification notify me at any time if there is an update from the news feed, regardless of the notification time?
Settings
- Q901
How can I add/remove my accounts of Facebook, Twitter, You Tube or Vkontakte to/from my user account of Socialife?
- Q902
Can I add two or more accounts of Facebook, Twitter, YouTube, or Vkontakte?
- Q903
I have changed the language settings, but displayed language is not changed.
- Q904
I want to review the message shown in the information window.
- Q905
I want to disable forced pop-up of the information window.
- Q906
I cannot add recommended news feeds nor open "Featured" section via the link in the information window.
- Q999
I would like to stop using Socialife. How can I remove my user account and registered data?